Terms of service
Last updated: 10 September 2026
These Terms of Service govern your use of the EMPWR YOU website and purchases made through empwryou.com.au.
By accessing our website or placing an order, you agree to these Terms of Service together with any other policies referenced on our website, including our Shipping Policy and Return and Refund Policy.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
About EMPWR YOU
This website is operated by EMPWR YOU.
Throughout these Terms, “EMPWR YOU”, “we”, “us” and “our” refer to EMPWR YOU APPAREL trading as EMPWR YOU.
Our online store is powered by Shopify.
Online store use
You must use our website only for lawful purposes.
You must not misuse the website, attempt to interfere with its security or functionality, introduce malicious code, access restricted systems without authorisation, use our content for unlawful purposes or use the website in a way that infringes another person's rights.
We may restrict or terminate access to the website where reasonably necessary to protect EMPWR YOU, our customers or our services.
Products
We make reasonable efforts to ensure product descriptions, photographs, measurements, colours and other information displayed on our website are accurate.
Actual colours may vary depending on screen settings, lighting and device displays.
Fit may also vary between different products, fabrics and collections. Customers should review the product-specific description and sizing information before purchasing.
We may modify, discontinue or change products without notice.
Pricing
Unless otherwise stated, prices displayed on our Australian website are in Australian dollars (AUD).
Prices, promotions and availability may change from time to time.
Any applicable shipping charges or other amounts will be displayed during checkout before an order is submitted.
If a genuine pricing or listing error occurs, we may contact you before fulfilling the affected order and provide appropriate options.
Orders
Submitting an order does not necessarily mean that we have accepted it.
We reserve the right to decline or cancel an order where reasonably necessary, including where a product is unavailable, payment cannot be authorised, fraud is suspected, incorrect information has been supplied or an obvious pricing or listing error has occurred.
If we cancel an order after payment has been successfully received, any amount owing will be refunded using the appropriate payment method.
Payments
Payment must be made using a payment method offered at checkout.
Your payment may be processed by Shopify or another third-party payment provider.
If you use a third-party payment service such as Afterpay, additional terms imposed by that provider may apply to your transaction.
EMPWR YOU is not responsible for decisions made independently by third-party payment providers regarding eligibility, account restrictions or payment arrangements.
Shipping and delivery
Shipping services, charges, estimated delivery periods and available delivery options are described in our Shipping Policy.
Delivery estimates are estimates only and may be affected by circumstances outside our reasonable control.
Where permitted by law, EMPWR YOU is not responsible for delays caused by postal services, couriers, customs processing, weather events or other circumstances outside our control.
Nothing in this section affects rights you may have under Australian Consumer Law.
International orders
International customers are responsible for ensuring products can lawfully be imported into their destination country.
Customs duties, taxes, import fees or other government charges may apply to international orders and, unless stated otherwise, are the responsibility of the customer.
Returns, exchanges and refunds
Returns, exchanges, store credits and refunds are handled in accordance with our Return and Refund Policy.
Our change-of-mind policy operates in addition to your statutory rights.
Nothing in our Return and Refund Policy or these Terms limits your rights where goods fail to meet a consumer guarantee under Australian Consumer Law. Australian consumer guarantees cannot be excluded by store policy.
Promotions and discount codes
Promotions and discount codes may be subject to additional conditions displayed at the time of the promotion.
Unless stated otherwise, discount codes cannot be exchanged for cash and may be subject to expiry dates, product exclusions or minimum-spend requirements.
We reserve the right to cancel or refuse a promotion where there has been misuse, fraud or an obvious technical or pricing error.
Intellectual property
Unless otherwise stated, the content of this website, including the EMPWR YOU name and branding, logos, photographs, graphics, product designs, text, website content and other materials, is owned by or licensed to EMPWR YOU and is protected by applicable intellectual property laws.
You may access the website for personal shopping and informational purposes.
You must not reproduce, distribute, commercially exploit, modify or republish our protected content without permission unless authorised by law.
Reviews and customer content
If you submit a review, photograph, comment or other content to EMPWR YOU, you confirm that you have the right to provide that content.
You must not submit content that is unlawful, defamatory, misleading, discriminatory, infringing or otherwise inappropriate.
Where you voluntarily provide content for publication, you grant EMPWR YOU permission to display and use that content in connection with our website and business, subject to applicable law.
Third-party services and links
Our website may contain links to or integrations with third-party services.
Third-party services operate under their own terms and privacy practices, and EMPWR YOU is not responsible for services we do not control.
Website availability
We aim to keep our website accurate and available but cannot guarantee uninterrupted or error-free access.
We may temporarily suspend or modify website functionality for maintenance, security, upgrades or circumstances outside our reasonable control.
Liability
To the maximum extent permitted by law, EMPWR YOU is not liable for indirect, incidental or consequential loss arising solely from use of our website where such liability may lawfully be excluded.
However, nothing in these Terms excludes, restricts or modifies liability, guarantees, rights or remedies that cannot legally be excluded or limited, including rights arising under Australian Consumer Law.
Privacy
Our collection and handling of personal information is described in our Privacy Policy.
Changes to these Terms
We may update these Terms from time to time.
The version published on our website at the time you place an order will generally apply to that transaction, subject to applicable law.
Governing law
These Terms are governed by the laws of Victoria, Australia, together with applicable Commonwealth laws.
Nothing in this clause prevents a consumer from relying on rights available under legislation that applies to them.
Contact
Questions about these Terms can be sent to:
EMPWR YOU
Legal business name: EMPWR YOU APPAREL
Email: hello@empwryou.com.au